Your property portal and mobile App


Login to the portal

Accessing your property information or rewards has never been easier with our customer portal and mobile App ‘myProsperity’. It is designed to give you immediate access to your dedicated Prosperity Care team, as well as exclusive benefits and partner rewards delivered to your desktop or mobile device anywhere, anytime. 


  • Mobile Phone

    Contact your Prosperity Care team.
    Direct access to your dedicated Prosperity Care team member, the myProsperity App ensures support is always at your fingertips.

  • Property progress

    Access property progress reports.
    Fuel your excitement and follow the progress of your property with access to monthly construction updates.

  • Spanner

    Log defects and view requests.
    Keep on top of maintenance needs and property-specific requests with a dedicated project tracker at your fingertips.

  • Property portfolio

    On demand access.
    Get a complete overview of each property you have bought with us.

  • Reward

    Redeem exclusive offers and rewards.
    Redeem amazing rewards from world leading partners direct from your phone.

Download the App 

It's simple. Just follow these steps: 

  • 01


    Download the myProsperity App from the Apple App Store or Google Play by clicking on the buttons above. 

  • 02


    Open the app and enter your email and auto generated password we sent you via email and change it to password you can remember.

  • 03


    Forgot or lost your login details or password? You can reset you password by clicking on the forgot password link on the login page.

Frequently asked questions

  • When can I access myProsperity?

    You can access the myProsperity portal once your login details have been emailed to you.

  • When do I get my login details?

    Your login details will be emailed to you 5 days after your contract reaches an unconditional stage.

  • How do I log a property defect?

    Login > Select ‘My Property’ > Select your property and click ‘Create new request’ > Enter relevant info and images > Submit