Care & Rewards
Industry-leading customer care and loyalty program.
Welcome to Frasers Property Care & Rewards
Your property journey with us should feel easy and confident, with expert support available every step of the way. When you purchase, you'll have access to our dedicated Customer Care Team, so you can feel confident of your choice long after you make it.
Our care starts with a commitment to go further for you. With over a century of experience, we understand what it means to make a home.
We've built our reputation on caring for the people we serve and the proud communities we help create. Alongside that care, we offer a lifetime of rewards you can enjoy and share with the people you love. Whether you've purchased land, an apartment, a townhome, or an investment property, we’re with you every step of the way.
We go beyond property. That's our promise.
Care to learn more?It's all so that when you buy from us, you'll feel
What benefits do I get as a member?
By joining the Care & Rewards program, you'll enjoy a lifetime of great rewards for yourself, your family and friends. Discover our benefits for Silver and Platinum Members.
Purchase Rewards
Build your portfolio with us, and you could be eligible to receive a Repeat Purchase Reward on each subsequent Frasers Property purchase.
Priority Access & Notifications
Members enjoy advance notification and first access to purchase in new releases, before the public. A minimum of 30% of stock in every new release is reserved exclusively for members.
Friend Referral Program
Refer a friend, and when they purchase a property, you'll receive a $3,000 reward. It's our way of recognising loyalty and growing our community together.
Family Share
Share the gift of homeownership with your immediate family. Refer family members to gift them the Purchase Reward based on your Tier, helping them start their own journey with Frasers Property sooner.
Project Launch Invitation
Enjoy exclusive project launches, first-look previews of new communities, and early insights to maximise your member benefits.
Project Settlement Gift
Receive a settlement gift with each property you purchase, our way of marking an exciting milestone and welcoming you into your new community.
Member Events & Promotions
Eligible members can access promotion and offers in conjunction with your purchase rewards from time to time.
Fraser World Sapphire Membership
Enjoy Sapphire membership to Fraser World for one year on your first purchase, including 15% off the best available rates at participating Fraser serviced apartments and hotels.
Partner Rewards
From time to time, access exclusive member offers and special benefits from our carefully selected partners.
Care & Rewards terms and conditions apply. Member benefits apply to Participating Developments only.
Explore Care & Rewards program guide
Care to join?
When you purchase with Frasers Property, you'll be invited to join Care & Rewards.
As a valued member, you'll enjoy a lifetime of exclusive rewards and the ability to share these with your family and friends. It's all so you can achieve your property ambitions and pass on a legacy for future generations.
Apply to become a member of Care & Rewards today.Already a member?
Create your myFrasersProperty account
Exclusive to Frasers Property customers, the myFrasersProperty bring everything you need into one place. From property progress updates, access to property documents and exclusive member rewards and benefits – all at your fingertips.
After contract exchange, you'll receive a myFrasersProperty invitation. Cant’ find your invitation?
Already have an account? Simply login or access from the app.