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Moving in
Planning for your move
The first step to take when planning a move is to compile a thorough checklist of things to do as you get closed to the final date. This process will put into perspective the tasks that lie ahead and help you prioritise so that it’s a well organised and efficient process.
Most of the big jobs with the move will involve finding a removalist, connecting phone, gas, electricity and notifying important contacts of your change address.
The Move In Guide contains everything you need to know about moving into your new home.
Don’t forget to schedule your move with the Owners Corporation.
Book your move in/outMove In Guide
Move Dynamic
Below are some of the important services you’ll need to consider.
Once you have settled your property, you must arrange for connection of your electricity and gas accounts. We will provide you with 5 days' grace to arrange for transfer.
Encompass is cabled with the latest fibre optic technology to allow for the delivery of high speed Internet, Telephone, Free-to-Air TV and Pay TV (Foxtel) connections to each apartment.
The network is provided and maintained by NBN Co.
As part of the settlement process, and the changing of titles through VIC Land Registry Services, Melbourne City Council will be advised that you are the new owner of your apartment, and an account will be set up for you. At this point in time you will start to receive your rate notices.
If you do not start to receive your council rate notices, you need to contact Melbourne City Council to request an update.
For more information about accounts visit the Melbourne City Council website.
As part of the settlement process, and the changing of titles through VIC Land Registry Services, City West Water will be advised that you are the new owner of your apartment, they will update their records and send you a welcome letter.
If you do not start to receive your water rate notice, you need to contact City West Water to request an update.
For more information about water rates visit the City West Water website.
Upon settlement, your legal representative will provide the Owners Corporation Managers your updated details for ongoing correspondence and fees.
Get to know your apartment
We've put together the below information and video to assist you in getting to know the features in your brand new apartment at Encompass.
For further information (Home Owner Manual, certificates and schedules) regarding your apartment, please scan the QR code.
Need to log a defect? Owners can download the myFrasersProperty App
If you've purchased your property through us, you can download the myFrasersProperty App to log defects and get detailed status updates on every request.
If you're a tenant and need to log a defect, please contact your property manager.
Get the most out of the app with our tutorials below
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How to create your account
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How to manage your app settings
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How to access your property documents
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How to lodge a request for your property
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How to check your membership tier and rewards
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How to contact your Customer Care team
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How to track your property's progress
Disclaimer: While Frasers Property has tried to ensure that all information provided on this page is complete, accurate or up to date, the content is provided ‘as is’ and ‘as available’ and Frasers Property takes no responsibility for any error or omission relating to this information.
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