Prosperity Care

Care that lasts a lifetime

From the moment you purchase, our Prosperity Care team will guide you through the purchase process with simplicity and ease. We have dedicated Care team's in each state and an online customer portal and App called ‘myProsperity’, all designed to make life easy and support you at every step of your property journey.

Meet the Prosperity Care Team

QLD Prosperity Care Manager

Tara Williams

WA Prosperity Care Manager

Fiona Johnson

NSW Prosperity Care Manager

Debbie Kokanovic

VIC Prosperity Care Consultant

Log a property defect

If there’s anything at all that you’re not happy with as you take possession of your new property, you can log your requests via the portal and App.

Log into your ‘myProsperity’ App. You can also login online by selecting 'Portal login' in the menu.
Once you are logged in, select ‘My Property’ to view your property portfolio.
Select the property you would like to report, then click ‘Create new request’.
Enter relevant information and ensure you take photos of the defect, then upload them to the form and click submit.
To view all your requests and their statuses click on ‘View all requests’ which can be found on the ‘My Property’ page.